Use Of Information

In considering your application, we will search your record at credit reference agencies ("Your Records"). They will add to your records details of our search and your application and this will be seen by other organisations that make searches.
We will use a credit scoring or other automated decision making system when assessing your application.
We will also add to your records details of your agreement with us, the payments you make under it, any default or failure to keep to its terms, and any change of address you fail to tell us about where a payment is overdue. It is important that you give us accurate information. We will check your details with fraud prevention agencies, and if you give us false or inaccurate information and we suspect fraud, we will record this.
Your records will be shared with other organisations and used by us and them to:-
  • help make decisions about credit and credit related services such as insurance for you and members of your household;
  • trace debtors, recover debt, prevent money laundering and fraud, and to manage our accounts.

    For these purposes, we or they may make further searches. Although these searches will be added to your records, they will not be shared with others.
    We, the credit reference agencies and fraud prevention agencies will also use your records for statistical analyses about credit, insurance and fraud. We may also use information about you to carry out market research.
    Fraud prevention agency records will also be shared with other organisations to help make decisions on motor, household, credit, life and other insurance proposals and insurance claims, for you, and members of your household.
    Please telephone us if you want to have details of those credit reference and fraud prevention agencies from whom we obtain and to whom we pass information about you. You have a legal right to these details.
    You have a right to receive a copy of information we hold about you if you apply to us in writing. A fee will be payable.